UK Precision Manufacturer
Our client is a leading UK-based precision manufacturing company specialising in component parts across an array of materials for diverse industries. They manufacture and source components serving over 30 international OEM clients across the UK and Europe, with particular expertise in automotive, defence, and industrial manufacturing sectors.
Experience with distributed IT estate management and support
Track record of several successful hardware rollouts
ISO accreditation and
expertise in managing
security processes
Availability of engineers countrywide
Project Overview.
A UK-based precision manufacturing company faced a major disruption to its operations due to a cyber attack that compromised its production server. With business continuity at risk, the team turned to Kalamazoo IT following a recommendation from an existing client.
Through a swift and strategic response, Kalamazoo IT implemented a full recovery plan—including managed server support, on-site backup, cloud migration, and upgraded security infrastructure. The company was operational again within a working day, and long-term improvements were made to protect against future threats, improve efficiency, and ensure business continuity.
The Challenge.
A cyber attack resulted in the total loss of the company’s production server—disrupting operations and putting customer delivery timelines at risk. Without immediate resolution, the incident could have led to:
- Complete operational standstill
- Missed client deadlines and lost revenue
- Potential reputational damage
- Uncertainty about data integrity and system security
With no robust backup systems or disaster recovery framework in place, the incident exposed critical vulnerabilities in the company’s IT setup.
The Solution.
Kalamazoo IT responded immediately, designing a tailored solution to get the manufacturer back on its feet—and build stronger foundations for the future. The multi-phase implementation included:
Emergency Recovery & Business Continuity
- Rapid deployment of managed support for the production server
- Business operations restored within a working day
Infrastructure Modernisation
- Full migration of users from Google Workspace to Microsoft 365
- On-site backup solution configured for secure data redundancy
Cybersecurity Upgrades
- Deployment of a new firewall to protect against external threats
- VPN configuration to enable secure remote access for users
Cloud Adoption & User Support
- Cloud migration for increased flexibility, scalability, and resilience
- Ongoing support to assist users during the transition
The solution not only addressed the immediate crisis but also laid the groundwork for a secure, efficient, and future-ready IT environment.
Benefits
“Kalamazoo IT were absolutely instrumental in getting us back on track during a critical point in our business. Following a cyber attack, their rapid response meant we were operational again within 24 hours — an incredible turnaround. More than just solving the issue, they helped us rebuild stronger and supported us through every step of recovery. Their team really gets what’s at stake in a fast-paced manufacturing environment.”