The confusion lies between the assumed responsibility of Microsoft and the real responsibility of the customer for maintaining and preserving their Office 365 data over the short and long term. Microsoft’s backup and recoverability, and what consumers think they are receiving, is often different. In other words, apart from the usual safeguards that MS Office 365 has in place, you may need to re-evaluate the data’s level of control and how much exposure you really have.
Microsoft Office 365, which is often mistaken for backup, provides geo-redundancy. Backup happens when a previous copy of the data is made and then preserved elsewhere. Even more critical, however, is that you have full access and control over that backup. So, for example, if data is lost, accidentally deleted, or maliciously targeted — you can recover data fast. Geo redundancy, on the other hand, protects against site or hardware failure, so if an infrastructure collapse or outage happens the users will remain productive and will often be unaware of these underlying problems.
What does this mean.
Okay, it’s your data — you manage it with Office 365, very clearly, and ultimately it’s your responsibility to protect it. This means you need some kind of third-party provider that can back up and recover all your Office 365 data in case the worst happens. There are a variety of tools and methods that can do this, but at Kalamazoo IT, due to its flexibility and efficiency, we use SolarWinds cloud backup services.
Go ahead and look closer. There are holes in your defence that you may not have been aware of previously.
With Microsoft Office 365, you’ve already made a smart business decision, now find a cloud backup solution that gives you both full access and complete control of your Office 365 data, avoid unnecessary data loss risks.