Hardware Maintenance.

/Hardware Maintenance.
Hardware Maintenance.2019-01-15T23:43:18+00:00

Resolve unexpected IT
hardware failures.

We deliver break-fix hardware maintenance services to an agreed service level agreement (SLA) that fits your business requirements. You will benefit from a bespoke service delivered by a nationwide team of certified, multiskilled local engineers.

Why do you need this?

As IT departments face pressure to achieve more with the same resources, they struggle to balance innovation with keeping the lights on. Unfortunately, maintenance costs consume as much as 85 per cent of the tech budget, leaving little room for business transformation.
To help you free up more budget, we provide third-party maintenance (TPM) cover as an alternative to costly OEM support, particularly for out-of-warranty and end-of-life devices that are no longer eligible for direct vendor support. We have nine stock-holding locations, as well as UK-wide field engineers who have a 92 per cent first-time fix rate. All our engineers are directly employed, SafeContractor Approved and SC/NPPV3 cleared. Over the past 50-plus years, we’ve helped our clients reduce their hardware maintenance costs and downtime issues, saving them money on repeated repairs and increasing their productivity.
In addition to being a device-agnostic provider, we are a Lenovo-authorised repairer and a NetApp certified delivery partner.

Why choose

Kalamazoo IT.

Kalamazoo IT has been at the forefront of the computer industry since the 1960’s and has provided comprehensive hardware maintenance and IT services for over 50 years.

  • 50 Years Experience
    in the IT industry

  • Nationwide Cover
    UK wide

  • Award Winning
    cloud services

  • 24/7 Support
    upon request

  • Minimise Downtime
    and disruption

  • Improve Operational Efficiency
    and reduce the stresses of IT management

  • Add Value
    and provide long-term profitability

  • Effectively Scale
    your IT as you grow

  • Fully Recover your systems
    and data in the event of a disaster

  • On-Boarding & Network Audit
    providing key information to achieve great customer service.

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Focused on
Great service.

With national, directly employed field engineers stationed from Glasgow to Crawley, we offer our customers minimum downtime through various forms of IT support, hardware break/fix and disaster recovery services.

We are committed to providing Great service, don’t just take our word for it…


“We continue to work with trusted partners that contribute to the success of our business. Kalamazoo IT have again demonstrated their credentials with great commitment and dedication, ensuring that this project was a complete success.”

Mark Witcomb, Head of IS Infrastructure, Howdens Joinery

“We’re very pleased with our new network. It’s faster and more resilient than our previous setup and far more intuitive and secure. The thing that impressed me most was the way they listened to our requirements and carefully planned everything so we had limited downtime.”

Jason R. Whowell, Partner, Robert Whowell & Partners

“Now that we have on-site and remote backup, we are confident that our data can be recovered quickly, while our IT team can focus on core business and strategic projects. Kalamazoo IT really is helping us to keep the lights on 24/7 – they managed the whole process, they understand our business requirements and ensured these were met.”

Mark Staffiere, IT Director, Lyco

Our Technology Partners.

Kalamazoo IT

Your trusted IT partner.