Tech Assist2024-05-24T12:21:42+00:00

Tech Assist

Your eyes and ears onsite.
Onsite technical assistance, to support with
critical issues, emergencies and planned projects.

Are you faced with a short time frame to install a server at a remote location?
Do you have a big hardware rollout with a hard deadline coming up?
Do you need help troubleshooting a PC issue outside of hours?

Request Tech Assist datasheet.

    Tech Assist – Let our IT engineers be an extension of your business.

    When you need a pair of extra hands or assistance troubleshooting a specific issue, our experienced engineering staff are here to help.

    • IT Engineer.

      The intervention of an experienced field IT engineer to assist, with full direction via agreed work instructions or accompaniment.

    • Holiday/Sickness cover.

      Whether you are looking for someone to cover unexpected sick leave for one day, or planned holiday cover.

    • Hardware Support.

      Non-Contracted desktops, laptops and printers. Support on these items is labour only, parts are excluded.

    • Nationwide cover.

      We provide full UK cover, with engineers from Kilmarnock to Crawley ready to respond to your requirements.

    Get in touch today.

    We’re that confident in the service we deliver that you can have 3 calls for an IT engineer, FREE OF CHARGE!

    Sales and General Enquiries: 0121 312 0801

    Support: 0121 312 0808

    Email: [email protected]

    Address: Morgan Reach House, 136 Hagley Road, Edgbaston, Birmingham B16 9NX

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      Get a free network audit on us

      Benefits of our Tech Assist service:

      Downtime costs money – let us save you time and budget. We’re flexible and provide a tailored approach to help you meet your business goals. Request our datasheet to see the core features of our Tech Assist service:

      IT Engineer locations – We’ve got you covered..

      Your peace of mind guaranteed with our nationwide field-team of specialist IT technicians ready to respond to your query, emergency or project.

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      • Birmingham IT engineers

        With our HQ based in Edgbaston, Birmingham – we cover clients across the East & West Midlands.

      • Bristol IT engineers

        North or south of Avonmouth our Bristol IT Support Hub is perfectly placed for outsource services across the South West including Exeter, Plymouth and Swindon.

      • Berkshire IT engineers (Slough)

        Our Berkshire based IT support hub services West London including Berkshire, Buckinghamshire and the home counties.

      • Sussex IT engineers (Crawley)

        From Hove to Hampshire our Sussex IT Support Hub has you covered. Servicing South London, East/West Sussex, home counties and Kent.

      • London IT engineers (Docklands)

        Keeping you connected across the Capital our Docklands IT Support Hub services East and North London and several home counties.

      • Glasgow IT engineers (Scotland)

        Our Glasgow IT Support Hub stretches services across Scotland including Aberdeen, Edinburgh and Kilmarnock.

      • Liverpool/Manchester IT engineers

        Ideally placed in Warrington our IT Support Hub provides rapid services across the North West including Cheshire, Lancashire, Merseyside and Greater Manchester.

      • Leeds IT engineers (Yorkshire)

        Servicing Yorkshire and the North East our Leeds IT Support Hub covers Sheffield to Scarborough and Harrogate to Hull.

      • Newcastle IT engineers

        Strategically placed to service the North East our Newcastle IT Support Hub covers Gateshead, Northumberland, Sunderland and Middlesbrough.

      Our Technology Partners.

      The rules are simple: We provide the best outsourced IT engineering services by working with industry leaders to give you the service you deserve. Outsourced but never out of mind.

      Don’t just take our word for it..

      We’re committed to your connectivity and dedicated to providing excellent service you can rely on. We’re not driven by awards and praise, our success comes from your satisfaction alone. And we couldn’t ask for more…

      Howdens logo

      “We continue to work with trusted partners that contribute to the success of our business. Kalamazoo IT have again demonstrated their credentials with great commitment and dedication, ensuring that this project was a complete success.”

      Mark Witcomb, Head of IS Infrastructure, Howdens Joinery
      Rockingham Motor Speedway logo

      “We wanted a good, reliable and local company to carry out networking jobs for us. Kalamazoo IT was ideally located – if we had a problem, within an hour or so, Kalamazoo could have someone with the right skills and knowledge to resolve the problem right there and then.”

      Shaun Curtis, Facilities Operations Manager, Rockingham Motor Speedway
      Lyco logo

      “Now that we have on-site and remote backup, we are confident that our data can be recovered quickly, while our IT team can focus on core business and strategic projects. Kalamazoo IT really is helping us to keep the lights on 24/7 – they managed the whole process, they understand our business requirements and ensured these were met.”

      Mark Staffiere, IT Director, Lyco

      Read all about it.

      We founded our company on communication and know the importance of staying connected. As trailblazers of outsourced IT engineering services, we’re here to bring you the latest insights, technology news and industry innovations first. We also like sharing what’s new with us here at Kalamazoo IT, so grab a cuppa and browse our blog for the stories that will shape our future.

      Kalamazoo IT

      Your trusted eyes and ears onsite.

      Larry Page had Sergey Brin. Ben had Jerry. Torvill had Dean. You’ve got Kalamazoo IT – your dynamic partner for outsourced IT engineering services.

      Think of us as your extended IT team. A trusted voice at the end of the phone that takes away system-related stress and replaces it with strategic support for your business success.

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