What are the benefits of outsourced IT support?

Is this a question you ask yourself? How many times have you thought about outsourced IT support but then other things have taken priority? Then let’s just dedicate a quick five minutes to the benefits of IT outsourcing services – then you can count the cost… 

Your IT is the conduit of your business. It’s what holds your day-to-day together whether through systems, software or secure communication. It’s a valuable commodity and essential to your success but how much time does it steal from your resources? Time that could be detrimental to your growth? 

Outsourced IT support isn’t new. It’s second nature because it makes business sense. Think about the things you already outsource – maybe your cleaning contractors, caterers and security. So why hesitate when it comes to your IT support? 

Business IT support when you need it most 

With outsourced business IT support, not only can you reduce the stress on your IT departments you’ll also reduce your overheads. Freeing up resources by delegating responsibility to a third party IT support provider, allows your internal teams to focus on your core business and strategic objectives – without distraction. What’s more you’ll reduce your hardware and server maintenance costs. Think about all the elements of your IT that need regular maintenance and management. Think hardware, servers, security, licences and networks. These are all the things that demand your teams’ attention and often delay the projects that actually deserve a more dedicated focus. Efficiently managed business IT support means you can rely on 24-7 expert services on tap from specialist and experienced engineers and when you need them most. From hardware maintenance to cloud services – you’re covered for all eventualities. Backed-up quite literally, with online Cloud backup supporting your systems as well as a physical team supporting your staff. 

Manage your budget with Break Fix & Managed Services 

Budget is a huge incentive for many businesses to outsource their IT. Simply because of the reduction in expensive capital expenditure – like hardware. Service costs, server maintenance and parts can all have a financial impact but you can still manage the price you pay. With managed IT services, slow or broken hardware no longer causes stress or financial burden – instead you have an external hardware support team ready to replace or fix an issue on a break-fix or managed service plan that suits your business and your budget. 

And let’s talk about technology. With outsourced IT support, you can take advantage of the latest technological advances without the initial capital investment. Specialised professionals can conduct the training for your teams on the newest software skills – saving you time and resource.  

Disruptive downtime and….DRaaS? 

No business welcomes downtime. Although it’s actually avoidable with the right support. Take the pressure off your IT Teams, let them concentrate on the day-to-day, with the expertise of a qualified and experienced third-party maintenance provider – on-hand to solve your issues on-premise or remotely. 

Disaster Recovery as a Service (DRaaS) is an ideal candidate for outsourcing and ensuring peace of mind. We can’t predict the unexpected but we can prepare for it. Whether it’s structural damage, floods, theft or cyber-crime – how prepared are you for the hurdles hundreds of businesses like yours face daily? With expert managed IT services this can be offloaded without anxiety as most IT Support companies provide optional disaster recovery office space and DRaaS provision for your peace of mind. 

Outsourcing your IT complements your business offering. It allows you to focus your time, skills and strategy on your core business and specialisms, leaving your IT infrastructure in the hands of managed service providers (MSP). So, the question isn’t really ‘What are the benefits?’, it’s more a question of ‘where do I sign?’…and when you’re ready we’ll be here to take your call! 

Ready to outsource your IT?

Get in touch

You can find us on LinkedIn and Twitter for company news and industry insights.