Why do you need this?
Are you faced with a short time frame to instal a server at a remote location? Do you have a big hardware rollout with a hard deadline coming up? Do you need help troubleshooting a server issue outside of hours?
When you need a pair of extra hands or assistance troubleshooting a specific issue, our third-line and field service engineering staff are there to help. They are trained in a variety of relevant disciplines, allowing us to provide a range of preplanned bespoke IT projects. We ensure that all of our engineers are DBS checked and have the latest product knowledge and IT accreditations.
Our head office is located in Birmingham — where our IT and administrative operations are housed. Our account managers and IT engineers are stationed in here too.
To ensure that we can provide nationwide support and achieve the service level agreements (SLAs) we promise, we also have 9 spare part hubs and directly employed field engineers located throughout the UK, from Glasgow to Crawley.
See where our 9 spare part hubs are located.
Kalamazoo IT has been at the forefront of the computer industry since the 1960’s and has provided comprehensive hardware maintenance and IT services for over 50 years.
50 Years Experience
in the IT industry
Improve Operational Efficiency
and reduce the stresses of IT management
and provide long-term profitability
your IT as you grow
Fully Recover your systems
and data in the event of a disaster
On-Boarding & Network Audit
providing key information to achieve great customer service.
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“We continue to work with trusted partners that contribute to the success of our business. Kalamazoo IT have again demonstrated their credentials with great commitment and dedication, ensuring that this project was a complete success.”
“We’re very pleased with our new network. It’s faster and more resilient than our previous setup and far more intuitive and secure. The thing that impressed me most was the way they listened to our requirements and carefully planned everything so we had limited downtime.”
“Now that we have on-site and remote backup, we are confident that our data can be recovered quickly, while our IT team can focus on core business and strategic projects. Kalamazoo IT really is helping us to keep the lights on 24/7 – they managed the whole process, they understand our business requirements and ensured these were met.”